Terms & Conditions
Please read these terms carefully before using our services
Last Updated: January 15, 2025
1 Agreement to Terms
By accessing and using the Red Golden Goose website (redgoldengoose.net), you accept and agree to be bound by the terms and provision of this agreement. These Terms and Conditions ("Terms") govern your use of our website, products, and services.
If you do not agree to abide by the above, please do not use this service. Red Golden Goose reserves the right to modify these terms at any time without prior notice.
2 Product Information & Availability
Red Golden Goose specializes in authentic luxury sneakers. All product information, including descriptions, images, and specifications, is provided to the best of our ability and knowledge.
- Product availability is subject to change without notice
- We reserve the right to limit quantities on any product or service
- Product images may vary slightly from actual items due to lighting and display settings
- All products are subject to availability and confirmation of order price
- We guarantee 100% authenticity of all our products
Authenticity Guarantee
Every item sold through Red Golden Goose is guaranteed to be 100% authentic. We stand behind our products with a comprehensive authenticity verification process.
3 Pricing & Payment
All prices displayed on our website are in USD and are subject to change without notice. We reserve the right to modify prices at any time prior to accepting an order.
- Payment must be received in full before order processing
- We accept major credit cards, PayPal, and other approved payment methods
- All transactions are processed securely through encrypted payment gateways
- Additional taxes, duties, or fees may apply based on your location
- Prices do not include shipping and handling charges unless specifically stated
4 Order Processing & Fulfillment
Orders are typically processed within 1-2 business days. You will receive email confirmation upon order placement and again when your order ships.
- Order confirmation does not guarantee product availability
- We reserve the right to cancel orders due to inventory limitations
- Processing times may vary during peak seasons or promotional periods
- Custom or special orders may require additional processing time
- International orders may be subject to additional processing time
5 Shipping & Delivery
We offer various shipping options to meet your needs. Shipping costs and delivery times vary based on your location and selected shipping method.
- Standard shipping typically takes 5-7 business days
- Express shipping options are available for faster delivery
- International shipping may take 10-21 business days
- Shipping costs are calculated at checkout
- Risk of loss transfers to buyer upon delivery to carrier
- Delivery delays due to weather or carrier issues are beyond our control
6 Returns & Exchanges
We want you to be completely satisfied with your purchase. Returns and exchanges are accepted within 30 days of delivery, subject to our return policy conditions.
- Items must be in original, unworn condition with all tags attached
- Original packaging and accessories must be included
- Return authorization is required before sending items back
- Customer is responsible for return shipping costs unless item is defective
- Refunds are processed within 5-10 business days after item inspection
- Final sale items and customized products are not eligible for return
7 Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Red Golden Goose or its content suppliers and is protected by copyright and other intellectual property laws.
- Unauthorized use of our content is strictly prohibited
- You may not reproduce, distribute, or create derivative works
- Brand names and trademarks remain property of their respective owners
- User-generated content may be used by Red Golden Goose for promotional purposes
8 User Conduct & Responsibilities
By using our website, you agree to use it only for lawful purposes and in accordance with these terms.
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account
- Fraudulent, abusive, or illegal activities are strictly prohibited
- You may not use our site to transmit harmful or offensive content
- Violation of these terms may result in account termination
9 Privacy & Data Protection
Your privacy is important to us. Our Privacy Policy details how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.
Data Security
We implement industry-standard security measures to protect your personal and payment information. However, no method of transmission over the internet is 100% secure.
10 Disclaimers & Limitation of Liability
Red Golden Goose strives to provide accurate information and quality products, but we make no warranties regarding the completeness, reliability, or accuracy of information on our website.
- Our website is provided "as is" without warranties of any kind
- We are not liable for indirect, incidental, or consequential damages
- Our liability is limited to the purchase price of the product
- We do not warrant uninterrupted or error-free service
- Third-party links and content are not under our control
11 Governing Law & Dispute Resolution
These terms are governed by the laws of New York State, United States, without regard to conflict of law provisions. Any disputes arising from these terms or your use of our services shall be resolved in the courts of New York.
- Disputes will be resolved through binding arbitration when possible
- Class action lawsuits are waived
- Statute of limitations for claims is one year from date of incident
- Invalid provisions do not affect the validity of remaining terms
12 Modifications & Updates
Red Golden Goose reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms.
We encourage you to review these terms periodically to stay informed of any updates or changes that may affect your rights and obligations.
Questions About Our Terms?
If you have any questions about these Terms and Conditions, please don't hesitate to contact us. Our customer service team is here to help.
Visit Our Store
2847 Madison Avenue
New York, NY 10017
Mon-Sat: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM